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  • Features
  • For Federations
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  • Security
  • Integrations
  • About
  • FAQ
  • Contact us
  • 🌐 Ελληνικά

Terms of Service

Last updated: 15 June 2026

These Terms govern your use of SportsPay ("SportsPay", "we", "us", "our"), a payment-facilitation platform operated by 1SENSE SINGLE P.C. By using SportsPay you agree to these Terms.

  • 1SENSE SINGLE P.C., 224 Syggrou Avenue, Athens, Greece
  • VAT (ΑΦΜ): EL801053830
  • Contact: support@sportspay.gr

1. What SportsPay is — and is not

SportsPay enables members of Greek sports federations, clubs and associations to pay membership fees, registrations, competition fees and similar charges by mobile or web, on behalf of the federation.

SportsPay is a technology and payment-facilitation provider. We are not a bank, e-money institution or payment institution, and we do not hold your funds. Card payments are processed by Viva.com, a licensed credit institution (the "Payment Provider"). The federation determines the fee and remains the contracting party for the underlying membership, registration or service you are paying for.

2. Who can use SportsPay

You may use SportsPay to make a payment if you are the authorised payer for the item displayed, or an adult acting with the payer's consent. Federations and clubs that adopt SportsPay do so under a separate written agreement with us.

3. Payments

  • Payments are processed by Viva.com. Card data is handled exclusively by the Payment Provider — SportsPay never sees or stores your full card details.
  • Amounts are shown in euro (EUR) and include all applicable charges unless stated otherwise.
  • A payment is considered complete only when the Payment Provider confirms it as completed.
  • Once completed, the payment is forwarded to the federation's records and reported to the Greek tax authority (AADE) as required by law.

4. Refunds, disputes and chargebacks

Because the federation is the contracting party for the underlying service, refunds and disputes about the service are handled solely by the relevant federation, in accordance with its own policies and applicable law. Card chargebacks are handled by the Payment Provider under card-scheme rules. If you believe a payment was processed in error by the platform itself, contact us at support@sportspay.gr and we will investigate and liaise with the federation and Payment Provider as needed.

5. Receipts

You may optionally provide an email address to receive an electronic receipt. Receipts are also available within the SportsPay app and through the federation, and are issued in accordance with Greek e-receipt legislation.

6. Data stored on your device

The SportsPay app may store the following on your device only — never on our servers: your preferred language; the email address you last used; a short history of completed payments; and a temporary record of an in-progress payment. Removing the app deletes this data.

7. Your responsibilities

You agree to provide accurate payment information, to use SportsPay only for lawful payments you are authorised to make, and not to misuse, probe, or interfere with the platform's security or operation.

8. Service availability and no warranty

SportsPay is provided "as is" and "as available", without warranties of any kind. We are not responsible for delays, errors or outages originating in the Payment Provider, the federation's systems, or third-party telecom or internet providers. We may carry out maintenance and may modify or discontinue features.

9. Limitation of liability

To the maximum extent permitted by law, our liability for any single claim is limited to the amount of the relevant payment. We are not liable for indirect, incidental or consequential damages. Nothing in these Terms excludes liability that cannot be excluded by law.

10. Complaints

If you have a complaint about the SportsPay platform, contact support@sportspay.gr and we will acknowledge and aim to resolve it promptly. Complaints about the underlying membership or service should be directed to the relevant federation. EU consumers may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

11. Privacy

See our Privacy Policy for how we handle personal data.

12. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date reflects the latest version. Material changes will be communicated through the app or website, and your continued use after such changes constitutes acceptance.

13. Governing law and jurisdiction

These Terms are governed by Greek law. Disputes are subject to the exclusive jurisdiction of the courts of Athens, Greece, without prejudice to any mandatory consumer protections in your country of residence.

14. Contact

1SENSE SINGLE P.C.
224 Syggrou Avenue, Athens, Greece
VAT (ΑΦΜ): EL801053830
Email: support@sportspay.gr

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